Shipping policy

At September Jewelry, we strive to provide you with a seamless shopping experience. Please review our shipping policy for details on how we handle orders and delivery.

Shipping Rates

• Standard shipping rates apply.

Processing Time

• Order Processing: All orders are processed within 1-3 business days. You will receive an email confirmation once your order has been processed and shipped.

• Custom Orders: For custom or personalized products, please allow an additional 3-5 business days for processing.

Shipping Times

• Domestic Shipping (United States): Orders typically arrive within 5-7 business days once shipped.

• International Shipping: At this time, we only offer domestic shipping within the United States.

Tracking Information

• You will receive an email with tracking details once your order has been shipped. This will allow you to track your package in real-time.

Shipping Delays

• While we do our best to meet the estimated shipping times, unforeseen delays due to weather, holidays, or carrier issues may occur. If your shipment is delayed, please contact us at yi@septemberhandmadejewelry.com, and we will do our best to assist you.

Shipping Address Accuracy

• Please ensure your shipping address is entered correctly at checkout. We are not responsible for lost or delayed packages due to incorrect address information.

Order Issues

If you experience any issues with your order, such as receiving a damaged item or not receiving your package, please contact us at yi@septemberhandmadejewelry.com within 48 hours of delivery. We will work with you to resolve the issue as quickly as possible.

Contact Information

For any additional questions or concerns regarding our shipping policy, feel free to contact us at yi@septemberhandmadejewelry.com.